Privacy Policy

The personal data controller is Pensiunea Eisenau, located at Str. Hurghiș, nr. 8A, Prisaca Dornei village, Vama Commune, Suceava County, Romania. Email: [email protected]. We are committed to protecting the privacy of your personal data in accordance with the General Data Protection Regulation (GDPR).

We collect the following categories of personal data:

• Name, email address and phone number (via the contact or booking form)
• IP address and browser information
• Cookies and browsing data

• Processing reservations and information requests
• Communication with guests and potential clients
• Fulfilling legal obligations (tax records, reporting)
• Statistical analysis of website traffic (Google Analytics)

We do not sell your personal data. Data is shared only with:

• Google (Analytics) – for website traffic analysis
• Booking platforms (Booking.com, Turist Info) – as part of the reservation process

• Booking data: as required by law (10 years for tax records)
• Analytics data: 26 months
• Cookies: according to category (session or up to 2 years)

Under the GDPR, you have the following rights:

• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to data portability
• Right to restriction of processing
• Right to object to processing

Our services are not directed at children under 16. We do not knowingly collect personal data from children under this age.

We reserve the right to update this privacy policy. Any changes will be published on this page with the update date.

For any questions or requests regarding your personal data, you can contact us at [email protected] or at: Str. Hurghiș, nr. 8A, Prisaca Dornei village, Vama Commune, Suceava County.